Saputra, Nicko Gana, Budi Bagaskoro, Armand, Reza Imani Syawal, and Vania Aurellia. 2023. “Strategi Hotel Manager Dalam Menangani Service-Related Complaints (SRC) Pada Budget Hotel Red Planet”. Jurnal Sains Terapan Pariwisata 8 (1):42-48. https://doi.org/10.56743/jstp.v8i1.236.