NURLATIFAH, S. A.; ADIATMA, D.; DHAMAYANTY, S. The Influence of Service Quality and Business Communication on Customer Retention at Hayujalan Tour & Event. Jurnal Sains Terapan Pariwisata, [S. l.], v. 11, n. 2, p. 266–277, 2026. DOI: 10.56743/jstp.v11i2.821. Disponível em: https://journal.polteksahid.ac.id/index.php/jstp/article/view/821. Acesso em: 23 oct. 2026.