Paramitha P, P. A. S. P., I. N. Winia, and N. L. E. Armoni. “Implementation Of Excellent Service By Front Office Department To Increase Guest Satisfaction At Kayumanis Jimbaran Private Estate And Spa”. Jurnal Sains Terapan Pariwisata, vol. 7, no. 2, June 2022, pp. 149-58, doi:10.56743/jstp.v7i2.336.